Frequently Asked Questions
Everything you need to know about your next high-performance ride.
How long does the battery last on a single charge?
Our high-performance electric scooters typically offer a range between 30 to 70 miles per charge, depending on the specific model, rider weight, and terrain conditions.
What is the shipping timeframe for new orders?
Standard shipping usually takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your scooter leaves our warehouse.
Do Solar Scooters come with a warranty?
Yes, all our scooters include a comprehensive 12-month limited warranty that covers manufacturing defects and electrical components to ensure your peace of mind.
What is your return policy for sports equipment?
We offer a 14-day return policy for unused scooters in their original packaging. Please note that a restocking fee may apply, and the customer is responsible for return shipping costs.
Are the scooters water-resistant for outdoor use?
Our scooters feature an IP54 water-resistance rating, meaning they are protected against light splashes and dust. However, we do not recommend riding in heavy rain or through deep puddles.
Do you offer financing options?
Yes, we partner with several providers to offer flexible monthly payment plans at checkout, allowing you to ride now and pay over time.